Customer Services

PMR

Customer Services

Items that exclude the product from warranty coverage

Rivet opening

1- Failure to function properly in the radiator

2- Incorrect functioning of the thermostat

3- Incorrect operation of the radiator fan and water pump, which will increase the temperature and pressure inside the radiator.

Clogging network

If a standard liquid is not used for the radiator water, or if a liquid with salts is used, or for any reason, the electric current enters the water circulation circuit, it causes the problem of sedimentation in the networks.

Damage to the network and breakage of tanks

In case of being hit and broken

Technical defect of cylinder head and cylinder head gasket

A technical defect in any of these parts causes:

A) Air entering the engine and disrupting water circulation

b) Mixing of water and engine oil, which causes the destruction of the radiator in the long term.

Lack of ventilation

Complete ventilation of radiator and car engine during installation or replacement of antifreeze fluid

Cases in which the product will be covered by the warranty

Pipe leakage

این مورد از نشتی از محل اتصال لوله به صفحه در شبکه رادیاتور می باشد که در صورت عدم وجود آثار رسوب گرفتگی و ضربه خوردگی مشمول گارانتی خوهد بود.

Plate rivet leakage

Leakage from the connection between the polymer tank and the aluminum plate will be covered by the warranty if there is no physical change (opening of the plate rivet).

Network leakage

Leakage from the radiator network that is the result of damage and decay.

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